The telephone exchange is what we call a program-controlled switch. For those products that we have not touched before, we must have been confused. So what is a telephone exchange? What are the functions of the telephone exchange? Let's take a look at the decoration home decoration network Xiaobian. What is a telephone exchange? A telephone switch is a special purpose user switch. It has a number of telephones sharing external lines, suitable for agencies, groups, small and medium-sized enterprises, etc., and can also be used for residential and secretarial telephones. The group telephone switch does not require full-time attendants and maintenance personnel, and each unit can use the indicators to understand the operation of the entire system. When the outside line calls in, it can be answered by any telephone and can be transferred to the desired called party. When any phone wants to call the outside line, you can dial the outside line by pressing the corresponding button that represents the idle outside line. What are the functions of the telephone exchange? 1, intelligent functions: telephone switch its function is very comprehensive, to meet different customer needs and concern. The smart phone switch has many functions that are not available in many ordinary switches, such as caller screen, IVR voice navigation, caller recording, PRI digital trunk, etc., which has won praises from many customers. 2 , call to play screen: only need to install Netphone / PC console / CPM software on any PC that can be connected to the company's local area network , and log in to an extension phone, when the extension phone rings, the computer immediately The caller number, name, and unit data are popped up. 3 , IVR voice navigation : ultra-long time voice navigation. It breaks the limitation of the time limit of voice navigation in the past, and the 2- minute voice navigation of the smart spectrum switch can be divided into 16 levels and arbitrarily divided. When there is a phone call outside, personalized multi-level voice broadcast menu, publicize company information, accurately transfer department calls, provide all-weather automation services, improve telephone office efficiency, and enhance corporate image. 4 , built-in call recording: call recording software directly docked with the computer to avoid unnecessary processes. 5 , PRI digital trunk : PRI provides users with the most convenient and economical way to transition from analog to digital communication. The WiMAX TDMx-2000 series reliably and efficiently supports ISDN PRI ( 30B+D ) access. This access method can transmit 30 channels of voice and data simultaneously on one line, and the access cost is extremely high. 6, outside the automatic detection: compared with other switches, intelligent switches outside Wei spectrum can be automatically detected without the need of external lines set up, easy to operate, convenient and quick. 7, ACD Automatic Call Distribution: ACD Automatic Call Distribution line group is formed according to the outside into the phone sequence, the principle of automatic allocation of traffic allocated in accordance with the operator work queue group Idle / Busy sequence. The ACD automatic traffic distribution function arranges the operator resources reasonably, automatically assigns the customer's calls, intelligently assigns them to the most suitable operators for processing, makes full use of system information, provides high-quality customer service, and improves work efficiency. 8, the extension power through: power means through the analog trunk implemented certain extensions automatically converted into a linear state in the power switch. It can be applied to customers with frequent power outages and extremely high demand for calls. 9 , call forwarding: call transfer function, can achieve external line to the outside line, internal line to the inside line, and so on, and support multi-party call function. The above is what Xiaobian brought to you. What is a telephone exchange? What are the functions of the telephone exchange? I believe that everyone has a basic understanding of the telephone exchange after reading this article. If you want to know more about the decoration consultation, please click to enter the decoration knowledge channel . More related wonderful reading: What is a poe switch? What is the power of the poe switch? What is a Layer 3 switch? Which layers does the Layer 3 switch mean? How about the switch? What are the advantages and disadvantages of the switch? What is a switch? What are the characteristics of the switch? How to set up the switch? Detailed switch setup steps
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What is a telephone exchange? What are the functions of the telephone exchange?